Storm Resources

Hurricane Claims Process & Resources

Report a homeowners claim to Anchor Insurance

If you have multiple policies, talk to your agent to determine which carrier the damage to your home should be reported to (for example, your home or your flood insurance carrier).

Next steps after reporting a claim

A licensed field adjuster will contact you to schedule an appointment to inspect your home, review damage and discuss coverage. This may take longer than usual due to the number of customers impacted by Hurricane Irma and Harvey. In the meantime, you can help by taking these steps:

  • Take photos and document the damage. Be sure to share this with your adjuster.
  • If it's safe and you need to make temporary emergency repairs, keep all receipts for supplies you purchase and document repairs with photos if possible.
  • Do not remove damaged items from your property. Your adjuster will need to review the damaged items during the inspection.
  • Beware of insurance fraud. If you are approached by a repair vendor rushing you to sign a contract for permanent repairs, don't do it. It's a good idea to check with Anchor or your agent first to confirm coverage.
  • Be careful when documenting damage. There are many hazards after a storm that might not be easily visible. The most important thing is for you and your family to be safe.

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